what3words needs every business using its tech to make its own customers aware, and educate them on how to use it – but they often need a lot of help and ideas, which is time-consuming for what3words.
The Communication Hub is a self-service resource where businesses can access copy, images and ideas on how to announce, educate and drive use of what3words.
It’s a huge beast in terms of content and information architecture – it took several approaches to find a clear and simple structure. Initial results have been very good, and we are already iterating on it for v.2.
